Politique de confidentialité

At My Fancy Dress Box, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, products, or services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Identifiers: Name, email address, phone number, and postal address.
  • Payment Information: Credit card number, billing address, and other payment details.
  • Order Information: Information related to your purchases, including order history.
  • Communication Data: Correspondence with us, including emails and chat transcripts.
  • Usage Data: Information about your interactions with our website, such as browsing history, IP address, and device information.
  • User-Generated Content: Any content you submit to our website, such as reviews or comments.
  • Marketing Preferences: Your preferences for receiving marketing communications from us.

2. How We Use Your Information

We use your personal information for various purposes, including:

  • Processing Orders: To process and fulfill your orders, including order confirmation, shipping, and returns.
  • Customer Support: To provide customer support and address your inquiries.
  • Marketing: To send you promotional materials, newsletters, and offers that may be of interest to you.
  • Improving Our Services: To analyze website usage and improve our products and services.
  • Legal Compliance: To comply with legal obligations, such as tax and regulatory requirements.
  • Protection: To protect our rights, privacy, safety, and property, as well as those of our customers and others.
  • Fraud Prevention: To detect and prevent fraud and unauthorized access.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with:

  • Service Providers: Third-party service providers who assist us in operating our website, processing payments, or providing customer support.
  • Legal Obligations: Law enforcement or regulatory authorities, when required by law or to protect our rights.
  • Business Transfers: In the event of a merger, sale, or transfer of assets, your personal information may be transferred to the acquiring entity.

4. Your Choices

You have the right to:

  • Access, update, or correct your personal information.
  • Opt-out of marketing communications by following the instructions in our emails.
  • Request the deletion of your personal information, subject to legal obligations.
  • Object to certain data processing activities.

To exercise these rights or for any privacy-related inquiries, please contact us at [insert contact information].

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected such information, please contact us to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post any revised Privacy Policy on our website with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@myfancydressbox.com

Thank you for trusting My Fancy Dress Box with your personal information. We are dedicated to protecting your privacy and providing you with exceptional service.